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LEGAL

Privacy Policy

Mody Group Privacy Policy

Last Updated: March 15, 2024

1. Scope & Overview

This Privacy Policy applies to personal information collected by Mody Group and its authorised houses — Mody Toyota, Mody Honda, Mody Škoda, Mody Volkswagen and Mody BYD — through websites, showrooms, workshops, call centres, WhatsApp desks and events. It explains what we collect, why we collect it, how long we keep it, and the rights you can exercise.

2. Information We Collect

We collect information you give us and information created when you use our services.

  • Identity and contact details: name, phone, email, city and preferred showroom.
  • Vehicle interest: brand, model, variant, exchange intent and finance preference.
  • Ownership and service records: VIN, registration, job cards, warranty claims.
  • Digital: IP address, device type, pages viewed, form completions and cookie identifiers.
  • Applications: CVs, qualifications and interview notes when you apply for a role.

3. How We Use Information

We use personal information only for stated purposes.

3.1 Enquiries and bookings

To return your call, schedule a test drive, book a workshop slot, or send a quotation you asked for.

3.2 Delivery and after-sales

To complete registration support, handover, periodic service, roadside assistance and recall campaigns.

3.3 Finance and insurance desks

To introduce you to partner lenders and insurers with your consent, and to process the documents you authorise.

3.4 Improvement and security

To keep facilities safe, prevent fraud, and improve showroom and website experience.

4. Sharing

We do not sell personal information. We share it with OEM principals where required for bookings, warranties and campaigns; with banks and insurers you choose; with IT and logistics processors under contract; and with authorities when the law requires it.

5. Retention & Security

We keep information for as long as the relationship, warranty, accounting or legal obligation requires, then delete or anonymise it. Access is limited to people who need it. Transmission over public networks cannot be guaranteed as fully secure; we use reasonable technical and organisational measures.

6. Your Rights

You may request access, correction, or deletion of personal information we hold, or withdraw consent for marketing, by writing to info@modygroup.co.in or visiting the showroom that holds your file. We may need to verify identity before acting. Some records must be kept for statutory periods.

7. Contact

Privacy questions: info@modygroup.co.in · Corporate office, Sy No 33, NH 7, near Checkpost, Bowenpally, Hyderabad, Telangana 500011 · +91 77999 40448.